CONNECTED PRODUCT SUPPORT & PROTECTION

Exceed Expectations Across the Connected Customer Experience

Connected Product Services Overview

Meet your business goals faster and pivot when you need to with a partner that has your back. From providing the latest customer research and compliance know-how to handling technical support, repair and asset disposition – we do the heavy lifting so you can focus on how to beat the competition and generate additional revenue. 

If you’re interested in becoming part of our service network, complete the Service Network Application.

Carriers

Get end-to-end management across the mobile device lifecycle. 

Manufacturers

Gain economies of scale and shift ahead of the market. 

Multi-Service Operators

Build a program that increase adoption rates using our flexible capabilities.  

Retailers

Offer your customers premium protection, tech support and customer service. 

Put Assurant’s expertise to work for you.

  • 164 Million

    mobile phones, appliances and electronics protected

  • 1,700+

    technicians around the world

  • 4.8/5.0

    star rating for tech support

  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start-ups

  • 164 Million

    mobile phones, appliances and electronics protected

  • 1,700+

    technicians around the world

  • 4.8/5.0

    star rating for tech support

  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start-ups

Affinity Computer Graphic

APEX: Embedded Insurance Solution for Connected Device Support

Take customer relationships and revenue to new heights

APEX is our global digital delivery platform for Assurant’s products and services. Through seamless API integration, it enables our partners to integrate the right protection, support or service options quickly and easily into their online ecosystem

Latest Mobile & Connected World Insights from Assurant

Article
a person using a phone

Mobile and the Connected World

Q2 2023 Mobile Trade-in and Upgrade Industry Trends Report

Assurant mobile trade-in and upgrade industry trend report show mobile upgrade program growth as trade-in values continue to increase.

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a person holding a baby

Mobile and the Connected World

Connected device usage continues to rise, with consumer demand for protection and support

Our latest Connected Decade report highlights the continued rise in connected living, growth in connected device usage, and an increased appetite for 5G devices.

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a person smiling and holding a phone

Mobile and the Connected World

The importance of 4G devices in a 5G world

Trade-in and upgrade programs not only enable consumers to adopt the latest 5G technology more affordably, but they also extend the useful life of 4G devices within the circular economy.

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