Mobile and the Connected World
Q2 2023 Mobile Trade-in and Upgrade Industry Trends Report
Assurant mobile trade-in and upgrade industry trend report show mobile upgrade program growth as trade-in values continue to increase.
As you innovate across your mobile program, there are a lot of factors to consider. How will you incentive your customers to move to new devices? What will it take to onboard them and connect their phones to the rest of their smart products? Who will help them when their phones aren't working as expected? What will you do with all the old devices customers trade in?
A strong mobile strategy is one that helps you find opportunities to monetize your mobile program across the full lifecycle of the mobile device. The good news is you don’t have to do it alone. Assurant offers a complete suite of mobile solutions that can be configured in a variety of combinations to help you maximize existing revenue streams and tap into new ones. And we do it in a way that delivers superior experiences for your customers so they keep coming back for more.
63M
21 Countries
20% Higher
116M
Protect customers with a (nearly) 5-star protection program that's supported by dynamic claims management.
Offer smart resolutions to customer issues with advanced diagnostic tech support and omnichannel service options.
Put the power of AI, machine learning and human expertise behind the economic equation of trade-in and upgrade.
Asset Disposition & Reverse Logistics
Maximize profits when you resell used mobile devices through multiple distribution channels across 21 countries.
Mitigate risk while providing flexible, intelligent fulfillment options that increase customer satisfaction.
Mobile in the Connected Decade
The convergence of mobile devices, smart homes and smart cars is changing the way your consumers think.
Mobile and the Connected World
Q2 2023 Mobile Trade-in and Upgrade Industry Trends Report
Assurant mobile trade-in and upgrade industry trend report show mobile upgrade program growth as trade-in values continue to increase.
Mobile and the Connected World
Connected device usage continues to rise, with consumer demand for protection and support
Our latest Connected Decade report highlights the continued rise in connected living, growth in connected device usage, and an increased appetite for 5G devices.
Mobile and the Connected World
The importance of 4G devices in a 5G world
Trade-in and upgrade programs not only enable consumers to adopt the latest 5G technology more affordably, but they also extend the useful life of 4G devices within the circular economy.
Consumers feel good about Assurant, so you can too. Our customer feedback speaks volumes.
"Your service was exceptionally fast convenient and easy!!! Thank you very much awesome customer service !!!"
"I was able to easily file a claim online. My phone arrived very quickly. Plus, the new phone works great!"
"Our customer service agent was AMAZING! EXTREMELY helpful and we give her 100 stars not just 5!"
"Easy to use, additional assistance through the chat was super helpful. Delivery was smooth."
"The rep was beyond helpful. She was very thorough and polite. She took care of the matter effectively and was so very nice in the process. The device came very quickly and it was in great condition. My whole experience was phenomenal!"
"Overnight means overnight. Thank u. Great customer service as well!!"